Rethinking Click-Through Training: The Pluses and Minuses

Online, prerecorded and asynchronous trainings that can be delivered to a broad audience that only has to click through screens and multiple-choice tests to complete, often referred to as “click-through training,” has become a staple (and sometimes a bane) of corporate compliance programs. This first article in a three-part series explores the advantages, evolution and criticisms of click-through training, and strategies for improving its effectiveness. The second article will focus on customizing content of click-through training to ensure it is engaging and relevant, as well as strategies for measuring and improving its effectiveness. The third article will address integrating click-through training into a broader training program and explore how to choose the right vendor. See “Go Phish: Employee Training Key to Fighting Social Engineering Attacks” (Aug. 9, 2023).

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